MONDAY, MARCH 9TH
4:00 pm - 7:00 pm
REGISTRATION
TUESDAY, MARCH 10TH
7:30 am - 8:15 am
REGISTRATION
7:30 am - 8:30 am
BREAKFAST
8:30 am - 9:00 am
DAY ONE KICKOFF & REGIONAL PERFORMANCE
9:00 am - 10:15 am
KEYNOTE - SAM DAVENPORT
10:15 am - 10:35 am
BREAK
10:35 am - 11:20 am
GENERAL SESSION - Soaring Through Service: Redefining
the Future of Customer Experience with Ashley Laster
11:20 am - 11:35 am
BREAK
11:35 am - 12:05 pm
GENERAL SESSION - Saving for Your Financial Future with Megan Loftin with CAPTRUST
12:05 pm - 1:00 pm
LUNCH
1:00 pm - 1:30 pm
CM BREAKOUT - Cracking the Case: Strategies for Detecting Fraud with Cale Williams
RSS BREAKOUT - Leading the Charge in Fire Life Safety with Ryan Wilson
1:30 pm - 1:50 pm
BREAK
1:50 pm - 2:50 pm
CM BREAKOUT - Built to Be Seen: A Hawthorne Marketing Workshop with Ann Collias
RSS BREAKOUT - Rapid Fire Session with Brandon Nead, Eric Vasquez, Lee Bailey, and Anthony Constantino
2:50 pm - 3:05 pm
BREAK
3:05 pm - 3:50 pm
CM BREAKOUT - The AI Advantage: Navigating the Future of AI in Multifamily with Kayla Prestwood
RSS BREAKOUT - From Tools to Teams with Anthony Constantino
WEDNESDAY, MARCH 11TH
8:00 am - 9:00 am
BREAKFAST
8:00 am - 9:00 am
REGISTRATION
9:00 am - 9:30 am
REGIONAL PERFORMANCE & REGIONAL AWARD WINNERS
9:30 am - 10:15 am
GENERAL SESSION - Living and Leading Through the Space Between with Zack Baranick
10:15 am - 10:35 am
BREAK
10:35 am - 11:20 am
GENERAL SESSION - I Said This, You Heard That: Building Bridges in the Midst of Conflict with Lindsey Knox
11:20 am - 11:35 am
BREAK
11:35 am - 12:05 pm
GENERAL SESSION - From Exposure to Excellence: Proactive Strategies for Navigating Risk with Gary Triplett
12:05 pm - 1:00 pm
LUNCH
1:00 pm - 2:00 pm
CM BREAKOUT - Act Like a CEO. Perform Like a PRO with Amy Small
RSS BREAKOUT - From Guess Work to Great Work: Mastering Scopes & Quotes with Mike Archer and Anthony Constantino
2:15 pm - 2:45 pm
CM BREAKOUT - Light the Fuse: TNT Hiring for Leaders Who Move Fast and Win Big with Zina Swisher
RSS BREAKOUT - Growing Others: A Leader's Guide to Developing Your Technicians with Cale Williams
2:45 pm - 5:30 pm
FREE TIME & AWARDS SET UP
5:30 pm - 6:30 pm
COCKTAIL HOUR
6:30 pm - 12:00 am
AWARDS DINNER & AFTER PARTY
THURSDAY, MARCH 12TH
8:00 am - 9:00 am
BREAKFAST
9:00 am - 9:15 am
DAY THREE KICKOFF
9:15 am - 10:45 am
VENDOR TRADESHOW
10:45 am - 12:00 pm
TEAMBUILDING
12:00 pm - 12:15 pm
BREAK
12:15 pm - 12:45 pm
REGIONAL TROPHY AND WRAP UP