WEDNESDAY, SEPTEMBER 15TH

8:30am  Conference Kickoff

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9:00am  Keynote

Imagine a world where fear motivates you and hustle makes you very, very lucky.

Is there a secret weapon? Yes, your courage! Judi Holler is on a mission to help you transform your fear into a powerful secret weapon so you can connect in even more powerful and profitable ways.

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10:30am  Teambuilding

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11:25am  Breakout Sessions

Community Managers:  "Gold Medal Marketing" with Allison Weber. Understanding and leveraging marketing data is not only beneficial to your community; it's easy to analyze! Join Allison as she shares how you can use marketing analytics to drive better business decisions.

Resident Service Supervisors: "Let the Games Begin!" hands-on workshop

1:10pm  Breakout Sessions

Community Managers: "Coaching Your Team to Victory" with Lindsey Knox & Anthony Constantino. Our leasing and resident services teams are essential to your success. In this session you'll learn how to build a strong team through connection, inspiration, and coaching. 

 

Resident Service Supervisors: "Let the Games Begin!" hands-on workshop (continued)

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3:00pm  Breakout Sessions

Community Managers: "Going for the Gold" with Kayla Prestwood & Tamara Hayes. How do you value a property and why is it important to understand? Kayla and Tamara dive deep into what steps managers can take to increasing the value and cash flow of their communities. 

Resident Service Supervisors: "Let the Games Begin!" hands-on workshop (continued)

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4:00pm  General Session
7:00pm  HRP Opening Ceremonies

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THURSDAY, SEPTEMBER 16TH

9:00am  Day Two Kickoff

Start day two off right at our morning kickoff! 

9:15am  Sam Davenport

Hawthorne President & Principal, Sam Davenport, shares company updates, initiatives, inspiration and more! 

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11:00am  Leading a Winning Team

Great leaders are self-aware and flexible with their communication methods. Join Brett Bailey and Adam Gray as they unpack how each generational group communicates and how you can leverage this to successful leadership.

1:15pm Breakout Sessions

Community Managers: "Gamechangers: Redefining the Customer Experience" with Ashley Laster. The Live It! mission creates a positive customer experience that builds brand loyalty. In this session, you'll focus on creating moments and interactions that enhance that experience.

Resident Service Supervisors: "Waving Your Flag High (and Dry!)" with Anthony Constantino. Understanding structural drying is a vital component to managing risk and mitigating loss. Anthony will provide the tools you need to successfully address this important topic.

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2:45pm  Achieving Financial Victory

So many of us are stressed about their financial security. Wouldn't it be nice to have peace of mind as you plan for the future? Join Zack Baranick and discover the simple keys to your personal financial well-being and learn how you can take action today with Zack Baranick.

7:00pm  Champions Dinner

An inspirational evening as we hear from Hawthorne's leadership, celebrate our HRP Champions and honor those individuals who have made a positive impact on their communities.

 

FRIDAY, SEPTEMBER 17TH

9:00am  Day Three Kickoff

Kick start your final morning of Conference at our day three kickoff!

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9:15am  Vendor Trade Show

Meet with the industry's best vendors and service providers one-on-one! 

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11:15am  The Winner's Playbook

Hear from our phenomenal leadership team as Hawthorne's Regional VPs and Area VPs take the stage for an informal panel discussion on leadership, multifamily, career, and more.